Thank you for choosing Student Help Club (SHC) for your educational needs. Please read our refund and return policy carefully before purchasing any reference materials or study notes from our platform.
1. Digital Product Policy
Since Student Help Club exclusively provides non-tangible, irrevocable digital goods (such as PDF study notes and academic reference guides), we do not issue monetary refunds once the order is successfully completed and the product download link or file has been delivered to you. As a customer, you are responsible for understanding this condition upon purchasing any digital item from our site.
2. Exceptions & Replacements
While we do not offer monetary refunds, we are deeply committed to student satisfaction and academic accuracy. A free replacement file will gladly be provided to you under the following specific circumstances:
- The delivered PDF file is found to be corrupted, blank, or technically unreadable.
- The subject code of the delivered file does not match the subject code that was originally ordered.
- There is a verified major technical or factual error in the academic content provided.
3. Order Processing & Delivery
All digital orders are typically processed and delivered instantly via WhatsApp or Email immediately after payment verification. If you do not receive your digital file within 24 hours of successful payment, please do not initiate a chargeback. Instead, reach out to our dedicated support team immediately for swift resolution.
4. Contact Support
If you experience any technical issues with your purchase, have questions about the academic content, or wish to request a valid replacement, our team is here to help you.
Reach out via WhatsApp: +91 97769 86830
Or visit our Contact Page